Case study american red cross

One of the possible problems In the ethical culture of the Red Cross that creates Issues Is because It Is a charitable organization, Its leaders have assumed that all employees and volunteers will act ethically.

Case study american red cross

Assigned to specific routes, trained volunteers would drive, or in some cases, walk the disaster scene and collect relevant information about each dwelling via hand-written notes on a Red Cross form; information collected included: Once complete, this information would be hand-keyed into the Red Cross Client Assistance System CASbut could be slowed by limited data-entry staff or computer access.

From here, client case workers review collected information and make determinations on services needed such as, blankets, feeding, housing assistance, etc.

RDMS was a validated technology specialized in providing disaster relief technologies to humanitarian organizations, emergency management professionals and other groups focused on aiding and reconstructing communities.

Case study american red cross

Instituting the RDMS solution enabled ARC leaders to more quickly identify key operational trends and more flexibly adapt and calibrate their response efforts.

Information collected includes everything from severity and location data, to information about the status of electricity, road closures, as well as inaccessible areas.

Case study american red cross

They also take digital photos of dwelling damage. Once Red Cross disaster assessment volunteers collect and send data using their handheld PDAs and it is aggregated on the RDMS Collaborate site, it can quickly and simply be plotted on interactive maps powered by Google.

The system eliminates time-consuming data entry from paper sheets and possible errors that often arise from illegible handwriting or misread maps. Additionally, much data never made it from field to home office. Because the process is manual, there is a lag time between data collection and data visibility-preventing rapid and accurate disaster assessment and volunteer need, especially during storm emergencies.

SOLUTION The RDMS solution allows all emergency responders and relief workers to gather, transmit and analyze data in real-time during those chaotic hours and days following a disaster, with portable satellite uplinks sending the information on to a secure, Web-based command center.

The RDMS solution improved productivity and accuracy of information from the field as well as allowing for real time decision making by supervisory personnel. Overassessments have been taken by American Red Cross workers thru Each of the assessments collected via RDMS is saved with geo-location information providing: Additionally, any number of map overlays can enhance the situational awareness displaying rights of way, access points, weather, etc.

Using RDMS has enabled us to expedite the process of servicing our audiences.The American Red Cross has a system for the structuring, staffing and management of teams, check its local chapters. Reflect consulting companies to use the team to serve customers, this system offers detailed guidance to individual team members to increase efficiency and thoroughness.

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American Red Cross. When it needed a state-of-the-art video-based information management system for emergency communication and training, San Diego/Imperial Counties Chapter of the American Red Cross chose NEC’s 55” P displays, PXU projectors and MultiSync EAWM desktop monitors.

The Red Cross, on the other hand, responded quickly to a recent Twitter faux pas, where an employee tweeted about Dogfish Head beers on the official Red Cross account, and as a [ ] Agile Business Processes - Agile —.

The American Red Cross | Case Study Template